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Web Site Privacy Information

alpha1channels recognizes that your privacy over the Internet is of utmost importance. This privacy statement is provides information about the privacy and data collection practices for the site: http://www.alpha1channels.com The Site is operated by alpha1channels LLC, Cambridge MA 02141.

If you have questions or concerns regarding this statement, please contact our site coordinator at Laurie at @ alpha1channels.com  or by mail:

• alpha1Channels LLC
• Two Canal Park, 5th floor
• Cambridge, MA  02141 USA

Identifying Information. In general, you can visit the Site without telling us who you are or providing any information about yourself. In some areas of the Site, we ask you to provide information that will enable us to process an order, offer services that require registration, assist you with technical support issues or to follow up with you. Generally, alpha1channels requests identifying information when you:

• Register on any of our web sites.
• Place an order.
• Provide feedback to an online survey or tell us about an idea or suggestion.
• Participate in a rebate program, contest, or other promotional offer.
• Request a special service.
• Request information or files from technical support or customer service.

In these instances, alpha1channels will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to "unsubscribe" to these mailings at any time.

What we'll do with your information. If you choose to give us personal information for any of the purposes above, this information is retained by alpha1channels and will only be used by us to support your customer relationship with us. We will not add you to a mailing list or newsletter without your registration for this service. We will contact you only if further information is required from you to complete a service.

What others may do with your information. We don't share, rent, or sell any personally identifying information provided through our site (such as your name or email address) to any outside organization for use in its marketing or solicitations. From time to time alpha1channels may use agents or contractors who will have access to your personal information to perform services for alpha1channels (such as maintaining a database, however, they are required by us to keep the information confidential and may not use it for any purpose other than to carry out the services for alpha1channels. In addition, we may also share aggregate information about its customers and its web site visitors to advertisers, business partners, and other third parties.  None of this information will contain personal, identifying information about our users.

alpha1channels on-line store. The on-line store gives you options concerning the privacy of your identifying information. If you choose, you can set up an account. This will allow you to have a customized order page for express ordering and to view your purchasing history. To protect your privacy, we have designed the sites to include certain steps to verify your identity before granting you access or enabling you to make corrections in an account. You will always have access to this account information and can view it, update it or correct it at any time. To access your information, you will need to use a password.

When purchasing products through the our web site, the order form will also ask you to provide a daytime telephone number. However, the telephone number is only used to quickly resolve questions relative to an order, such as to clarify customer email addresses that are inactive, or entered incorrectly.

Third Party Links

alpha1channels does provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave our  site, we can't control and we have no responsibility for the privacy policies or data collection activities at another site.

Cookies

At times, we will use an optional software feature in your web browser if enabled to send your PC or web access device a "cookie". We do not use cookies to retrieve any personal information.  We use cookies only to enhance our sites and to give you better, more personalized service while visiting our web site. You can set your browser to refuse all cookies or to indicate when a cookie is sent. However, some functions of the sites may not function if you refuse cookies. These areas of our web site will have information posted about cookies and when a cookie will be uploaded to your computer.

Children's Privacy Protection

alpha1channels is sensitive to the heightened need to protect the privacy of children under the age of 13. The vast majority of the material on our web site is not intended for children and is not targeted to children under the age of 13. We do not knowingly collect data from children and if we learn that we have received personal data from a child, we will remove this information from our database.

Changes to this Policy

We may from time to time revise this privacy policy. You should therefore periodically visit this page, so you are aware of any such revisions. We will not however, use your existing information in a manner not previously disclosed. You will be advised and have the opportunity to opt out of any new use of your information.
Contacting Us. If you have any questions about our privacy policy or the practices of our web site, please write to:

• alpha1channels LLC
• Two Canal Park, 5th Floor
• Cambridge, MA 02141 USA

Credit Card Security

We know you're concerned about credit card security. We use PayPal one of the largest funds transfer agencies.
If you choose to use a PayPal account, your personal credit card information will not be given to alpha1channels.